Contact us
Your 5 star Customer Service
Have a question or require specialist assistance? Contact our dedicated customerservice team who are avaliable 24/5 to assist you.
Live Chat Support
Instant help from our support
Request a call back
Talk to us at your convenience
[email protected]
Write to us
Customer Support
- Live chat for real-time assistance in English, Spanish, Italian, German, and more
- 24/5 dedicated phone and email support in multiple languages
- Customer Support to help you at your every step
FAQ about:
What is the margin requirement for trading?
Margin Requirements might differ based on the instrument and whether you are classified as a professional client.
For the latest margin requirements check the table by clicking here.
How can I fund my account?
You can fund your Eurotrader account by following these steps:
- Sign in using your Eurotrader account with your registered email and password.
- Go to the "Wallet" section and choose the "Deposit" option.
- You will find a variety of payment methods to select from. Please Note, Eurotrader does not impose any fees for deposits or withdrawals.
- Please choose your preferred payment method and indicate the desired deposit amount. Fill in the required payment details and follow the on-screen instructions to confirm the transaction.
- Once approved, the deposited amount will be visible in your Eurotrader Wallet and will be recorded in your Transaction History.
- With your funds available, you can now transfer them to your trading account and begin your trading activities.
What Currencies can I have my wallet in?
Eurotrader offers the following Wallet currencies: EUR, USD, and GBP. Eurotrader recommends that your wallet currency should match the currency you plan to deposit to avoid incurring conversion fees.
Any transfers from your Eurotrader Wallet to your trading accounts in a different currency will be converted based on our platform rates.